Privacy Policy (POPIA)
AnySpare South Africa (Pty) Ltd respects your privacy and is committed to processing personal information lawfully and responsibly in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”). This Privacy Policy explains how AnySpare collects, uses, stores, shares, protects, and otherwise processes personal information when you visit www.anyspare.co.za, create an account, list goods, purchase goods, contact support, or otherwise interact with the platform.
For purposes of this Policy, AnySpare South Africa (Pty) Ltd, registration number 2025/584688/07, with physical address at 41 Tiemie Cresent, Rooihuiskraal Noord, Centurion, 0157, South Africa, and email address info@anyspare.co.za, is the responsible party for personal information processed through the website and platform, except where another party is clearly identified as the responsible party in respect of specific processing activities.
AnySpare may collect personal information directly from you when you register, create or manage an account, list products, place an order, contact support, subscribe to communications, enter promotions, use platform tools, complete verification steps, participate in disputes, or submit reports. The information collected may include your name, surname, email address, telephone number, billing and delivery addresses, business details, registration details, banking or payout details, transaction history, communications, device identifiers, IP address, browser and usage data, cookies and similar online identifiers, and any other information you choose to provide to us.
AnySpare processes personal information for lawful and specific purposes, including to create and administer accounts, enable marketplace transactions, publish and manage listings, process orders and payments, facilitate promotions, arrange or support delivery options, detect and prevent fraud, verify users, comply with legal obligations, provide support, investigate disputes, enforce policies, improve the platform, maintain records, and communicate with users about their accounts, transactions, safety issues, and service updates.
AnySpare may process personal information where the processing is necessary to conclude or perform a contract with you, where the processing complies with a legal obligation, where the processing protects a legitimate interest of the data subject, where the processing is necessary for a legitimate interest pursued by AnySpare or a third party and is lawful under POPIA, or where you have given consent where consent is required.
AnySpare may share personal information with service providers and operators who support the platform, including payment processors, hosting providers, analytics providers, courier or logistics partners, verification providers, fraud-prevention providers, professional advisers, insurers, auditors, and regulators or law-enforcement authorities where disclosure is lawful or required. Personal information may also be shared between buyers and sellers to the extent reasonably necessary to complete a transaction, arrange delivery, resolve a dispute, comply with legal duties, or exercise rights relating to a transaction.
Payment Processing
Online card payments made through AnySpare are processed by Peach Payments and its authorised payment processing partners. For these transactions, AnySpare may receive transaction references, payment confirmation details, refund information and limited payment-related data required to administer orders, prevent fraud, resolve disputes and comply with applicable laws.
AnySpare does not store complete payment card numbers or card verification codes (CVV) on its own servers. Payment-related personal information is processed and shared only to the extent necessary for legitimate transaction, security and compliance purposes.
AnySpare may transfer personal information outside South Africa where this is necessary for hosting, service provision, support, communications, or platform operations, provided that the transfer is handled in accordance with POPIA.
AnySpare takes reasonable technical and organisational measures to secure the integrity and confidentiality of personal information and to prevent loss, damage, unauthorised destruction, unlawful access, or unlawful processing. No system is completely secure, but AnySpare will take commercially reasonable steps appropriate to the sensitivity of the information and the risks presented by the processing.
AnySpare may use cookies and similar technologies to keep users logged in, remember preferences, improve site performance, analyse traffic, detect fraud, and support platform functionality. Where required by law or good practice, users may manage cookie preferences through browser settings or site controls made available by AnySpare.
AnySpare may retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, to comply with legal, accounting, tax, fraud-prevention, evidentiary, and dispute-resolution obligations, to enforce rights, and to maintain required business records. Where retention is no longer necessary, AnySpare will delete, destroy, anonymise, or de-identify personal information in accordance with applicable law and operational requirements.
As a data subject, you have rights under POPIA, including the right to be notified when personal information is collected, the right to request confirmation of whether AnySpare holds your personal information, the right to request access, correction, destruction, or deletion where appropriate, the right to object to certain processing, the right to object at any time to direct marketing, and the right to lodge a complaint with the Information Regulator.
AnySpare will not send unsolicited electronic direct marketing unless permitted by POPIA.
If you would like to exercise a privacy right, request access to your personal information, correct inaccurate information, object to marketing, or make a privacy complaint, you may contact AnySpare at info@anyspare.co.za.
AnySpare may update this Privacy Policy from time to time by publishing a revised version on the website. The latest version published on the website will apply from the effective date stated in that version.